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messaging

ONE-X Quick Edition

Avaya Quick Edition is a simple yet sophisticated phone system for small businesses or small branch offices of enterprises. It delivers big business communications capabilities—including a host of call handling and mobility features, voicemail, and auto attendants—to help small offices work more efficiently and serve customers better. With Quick Edition, all the intelligence is built into the phones, simplifying set-up and ongoing management.

Partner

More than one million small and medium businesses worldwide rely on Avaya for their communications needs.

The Avaya PARTNER® system is one of the most popular small business communications systems in use today.

IP Office Collaboration Products—Essential Edition

Keep costs down and still get essential call handling capabilities. IP Office Essential Edition is the perfect small business starter kit delivering all the “must haves”—call routing, caller ID, hold/conference/transfer, voicemail—and a great selection of Avaya phones.

 

 

 

conferencing

IP Office

IP Office is a highly modular IP telephone system designed to meet the needs of home offices, standalone businesses, and networked branch and head offices for small and medium enterprises. The award-winning IP Office gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications.

IP Office Collaboration Products—Preferred Edition

Gain 10 times more voice messaging capacity (than Essential Edition) and handle dozens of calls simultaneously. Equip your business with multi-level automated call routing to ensure customers reach the right person fast, anytime. Secure a 64-party conference bridge with PIN number access. Get messages anywhere with automatic alerts.

IP Office Collaboration Products—Advanced Edition

Increase productivity and efficiencies in customer service. Customers receive 24/7 access to information and services. Optional applications ensure exceptional customer interactions for agents and supervisors. Tracking and reporting capabilities gather sophisticated customer intelligence and measure and report agent productivity.

Avaya Aura Communication Manager Branch Edition

This set of Communication Manager features is optimized for enterprises with branch locations such as retail stores, banks, insurance offices, government offices, healthcare clinics, K-12 schools and more. These capabilities facilitate collaboration and mobility among branch offices. They meet the need for low-cost deployment, easy migration, centralized management of thousands of locations, and enterprise-wide SIP networking.

Avaya Aura Session Manager

Session Manager enables a distributed system featuring multi-vendor integration, centralized dial plans and user profiles, easier centralized SIP trunking, easier “on-net” call routing, and enhanced scalability and security. This architectural flexibility allows enterprises to significantly reduce telecommunications and management costs, lower their total cost of ownership, and increase agility by providing rapid deployment to various users and locations.

 

 

collaborative work

Avaya Aura Communication Manager

Avaya Aura™ simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to employees anywhere. It is based on the Communication Manager and is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Intelligent Communications to enterprises large and small. effectively scaling from less than 100 users to as many as 36,000 users on a single system and to more than one million users on a single network.

It adds powerful new capabilities to Communication Manager, including session management that enables multi-vendor hardware and software to communicate across the enterprise network. Avaya Aura orchestrates a wide array of communications applications and systems by decoupling applications from the network. As a result, services can be deployed to users depending on what they need rather than by where they work or the capabilities of the system to which they are connected.

Avaya Aura supports single cross-enterprise dial plans and centralized administration, reducing operating costs and speeding up rollouts of new applications. New aggregated presence features and the inclusion of Avaya one-X® Unified Communications interfaces allow businesses to take full advantage of unified communications application and solutions. 

• Next-generation SIP Architecture
• Enterprise-wide Centralized Dial Plans
• Multi-vendor Integration
• Centralized User Administration
• Network Routing Policy

Sip anyone?

the business value of SIP VOIP and Trunking


Green IT

ip office video

a solution to reduce your greenhouse gas emissions as well as your transportation costs while improving productivity of your teams

consolidation: pitfalls and process

conferencing video

nowadays organisations can service new markets and respond to opportunities in every part of the globe.

 

Telepresence

ONE-X video

collaborate like never before

Aveno Business Guidelines

We have provided network services for over 14 years, in the areas of integration services, IT services and Professional Services. As our portfolio continues to grow, we now offer comprehensive businesss solutions in satellite comunications, networks, applications performance, IP telephony, collaboration and mobility.

. Simple VPN: to provide a secure, global IP infrastructure

. Business movement: to optimize communications infrastructures

. Aveno telephony: to modernize your telephony infrastructure

. Global connect: to make sure one coherent and cost effective mobility strategy.